FAQ

  1. Who is eligible for the text messaging program?
  2. What kind of information will I have to provide to join?
  3. Will Caterpilly ever call me?
  4. Why is the Long Term Goal so important?
  5. How are the Short Term Goals different?
  6. How long does it take to make a habit?
  7. How does the program work once I’ve joined?
  8. When do I start receiving the text messages?
  9. If I choose to stop the program before my membership has expired how do I stop receiving messages?
  10. I’m really motivated! How do I get the most out of the program?
  11. I want to use the program to help me lose weight but I noticed that there is not a lot of discussion about diet and exercise, why is that?
  12. Is it possible to change my Long Term Goal on my Member page?
  13. Can I choose more than one Short Term Goal a day?

Who is eligible for the text messaging program?Back to Top

The Caterpilly text messaging program is designed for adults and young adults who want to improve their health and wellbeing. Anyone at least 13 years old with an unlimited text messaging plan is eligible. If you do not have an unlimited texting plan you may still be eligible but you should contact your mobile phone company to learn about their text messaging rates.

What kind of information will I have to provide to join?Back to Top

When you join you will be asked to provide your mobile phone number, age, gender, email address, payment information, and your behavioral change goal. This information is gathered to help us understand our customers and provide you with the best experience. No information is given or sold to other individuals or companies. Please see our privacy policy for more details.

Will Caterpilly ever call me?Back to Top

No. Caterpilly or any individual from our company will never call you. Your mobile number is used only for the text messaging program.

Why is the Long Term Goal so important?Back to Top

Great question! Before you start a journey you need to know your destination and setting your Long Term Goal does that. Additionally, we ask you to attach personal meaning to your Long Term Goal so that you can engage your emotional brain which will increase the chances that you will keep the promises you make to yourself.

How are the Short Term Goals different?Back to Top

Healthy Habits are daily behaviors that over time become fairly automatic. These daily behaviors are your Short Term Goals. If healthy habits are the yellow brick road to success then the daily Short Term Goals are the bricks on that journey! But there is a trick to making your short term goals….they must be SPECIFIC! For example, simply saying “I will eat healthy today” won’t cut it. A better statement could be “I will prepare a salad to bring to work for lunch today”. See our Healthy Behaviors section to get more inspiration.

How long does it take to make a habit?Back to Top

There is a myth that it takes 21 days to create a new habit, however, more recent evidence indicates that the time period is more like 2 – 8 months depending on the change you are trying to make. This time frame makes sense because embedding new learning to the point that it becomes nearly automatic requires the brain to grow new neural pathways. The good news is whether you have slips or setbacks your brain retains memory of your previous efforts. So it’s always better to have started moving towards your goals than not to have started at all!

How does the program work once I’ve joined?Back to Top

  1. You will record your Long Term goal and it’s meaning to you. This will become the title of your private Member page.
  2. You will receive 3 text messages a day  specifically designed to promote behavioral change. The morning text reminds you of your long term goal and will ask you to identify your specific Short Term goal for the day. The mid-afternoon text is a check-in that provides encouragement and a moment to evaluate your day. The evening text will ask if you met your Short Term goal for the day. You will respond by texting “yes” or “no” and you will receive a response back from us! See our Healthy Behaviors page to get the hang of creating Long and Short Term Goals.
  3. You will be able to monitor your progress on your private Member page. You will begin to see how your daily behaviors create your future!

When do I start receiving the text messages?Back to Top

You will receive your first text immediately at time of enrollment to confirm your participation. You will receive your first text message of the behavioral fitness program the following morning.

If I choose to stop the program before my membership has expired how do I stop receiving messages?Back to Top

If you would like to cancel your recurring membership payments, you can do so through your payment details page when you are logged into your dashboard. You still receive text messages until your subscription term comes to an end.

If at any time you want to stop receiving text messages, you can unsubscribe from receiving text messages by replying “STOP” to the Caterpilly phone number.

Contact our support team for assistance with any part of this process.

I’m really motivated! How do I get the most out of the program?Back to Top

Evidence shows us that those people who prepare, commit, announce, and monitor become successful “changers”. You can prepare by assessing your environment and making adjustments so that it reflects your intentions (time to clean out that pantry!) Make the commitment to this journey…big time! “Announce and share your plan with supportive friends and family.  Using our Facebook link is a great way to do this! Monitor your progress daily on your Members page. Also, stay inspired by visiting the Video Library and Book Shelf.

I want to use the program to help me lose weight but I noticed that there is not a lot of discussion about diet and exercise, why is that?Back to Top

When most people are asked about how to lose weight the majority state correctly that a healthy diet and increased activity will lead to weight loss. There are a lot of books and programs claiming to be the ultimate way to achieve that goal! However, weight loss is an outcome of engaging in consistent behaviors (healthy eating and activity). It’s the consistent behaviors and healthy habits that most people have a hard time with! If you need guidance about healthy foods, recipes, and exercise please see our suggestions by visiting the Video Library and Book Shelf. See our Healthy Behaviors section for guidance on healthy behaviors for weight loss.

Is it possible to change my Long Term Goal on my Member page?Back to Top

Yes. Whether you’ve achieved your goal or you would like to modify it you can change the Long Term Goal by logging into your user dashboard and updating it.

Can I choose more than one Short Term Goal a day?Back to Top

Yes. However, when you are just starting, practice with just one specific goal a day. If you find that you have easy success with this, then by all means go for more!